HOW IT ALL WORKS, IN 10 STEPS

1. Meet With Your Sales Person: Chances are you already have an idea of the size and style of home you want. A knowledgeable salesperson will work with you to choose an appropriate floor plan and options. TLC Modular Homes (TLC) puts quality and detail into every home. Please tour our factory to see for yourself.



2. Receiving A Proposal: A proposal is an official TLC budgetary estimate which can be taken to a lender to discuss financing. It is also a way to lock in your price for at least 30 days. This allows time to finalize your order without worrying about price changes.



3. Arrange Financing: Take the proposal to your lender along with other pertinent documents. Call ahead of time to explain your plans and find out exactly what they require. It is important to arrange "construction financing," (subject to your financial institution's policies) since a 20% progress payment is required to start production and 95% of the balance is due the day your home is set on your foundation.



4. Place an order: Make an appointment with your salesperson so two or three hours can be dedicated to you and your home. On the day you order, you will need to bring your desired floor plan and a $2,000 down payment. This allows us to begin architectural drawings on your project. We will also complete and sign the Sales Agreement and start other necessary paperwork.



5. Production Prints & Getting Ready: Soon after ordering you will receive a preliminary floor plan. This is the time to review every detail and make any changes or corrections to the plan. We will make any changes or corrections and send you a new print to again review. Once you approve and sign off on your floor plan, it is considered written approval of the floor plan. Final pricing will be determined after you have signed the floor plan and a specification sheet containing all included options. This price will vary from the proposal price only in items you change or are required by engineering to meet code requirements. Any changes after this point will require a Change Order. Any price adjustment with the Change Order will be noted and charged or credited to the price. After your floor plan has been approved and signed we will develop a set of plans. Take the plan set to your contractors for bids for on-site work such as foundation and utility preparations.



6. Building Your Home: Construction is scheduled when all the necessary paperwork is ready, not when your home is ordered. "Necessary paperwork" includes approval of building plans, financing verification by your lender, issuance of the foundation and other essential permits, and estimated completion date for your foundation or basement. Any delays in these items will delay the starting schedule of your home. We build homes on a first ready-first built basis. The construction time varies for each home due to custom options and delivery of materials. Therefore, we cannot guarantee completion dates.



7. Payment: A progress payment of 20% of home price is due to start construction. After construction has begun on your home you will be sent an account history telling you the remaining balance. This is important because 95% of the balance is due on the day the home is delivered. The remaining 5% is due 30 days after delivery when TLC has finished our portion of the contract (see #9 below).



8. Delivery & Set: Delivery dates are tentatively scheduled a couple of weeks in advance, but can only be finalized a few days in advance. A successful delivery is dependent upon many factors. Some roads are difficult or impossible for a truck to move a home on and will require extra transport equipment. A crane will lift and set your home. In awkward situations, a heavy capacity crane may be needed. Special or extra equipment is not included in our standard delivery and will be an additional cost. While these additional costs are not common, you should be aware that some sites require them. A TLC representative will visit your site to determine potential problems early in the process to avoid any problems or surprises.



9. Finishing Up: Our set crew will be present to properly set your home. This includes bolting the modules together, installing siding, trim work, ductwork, etc. The time frame for finishing your home will vary according to circumstances. Your utility hook-ups (gas, plumbing, and electrical) can be done immediately after the finish crew has completed their job. Hook-ups are done by your contractor, or you, at your expense. When the necessary hook-ups and site work are completed, call your local building official and request a final inspection. A successful inspection will give you legal permission to occupy your new home.



10. Living In Your New Home: We hope your new home is everything you expected and more. As with any complex product, there are hundreds of separate components that go into a home. Problems can arise which will call for warranty service. TLC gives you assurance that we will stand behind you 100%. TLC warrantees your home for one year. Many products have their own individual warranty period. Every effort will be made to make sure you are happy in your new home. With our quality construction, and proven components, we are confident you will have a great experience with TLC.